Checkmate Supply uses Fed Ex, and the USPS, to get our products to you. Please contact us if you have any questions about our shipping policy. As of right now, Checkmate Supply only offers products to USA residents. We will be sure to update you as our operations expand!
When you select "Standard Shipping" as your shipping method Checkmate Supply will determine the most economical shipping method depending on your location, size and weight of your order. Checkmate Supply will make this decision at their sole discretion. All shipping guarantees are made by the carriers themselves. Checkmate Supply does not guarantee any shipping dates. If you select a guaranteed shipping method and your package does not arrive when guaranteed, please contact us and we will work with the carrier to determine if you are eligible for a shipping refund. Carrier guarantees do not apply in inclement weather, etc. Please visit the carrier's website (i.e., fedex.com) for complete details.
You will be charged the exact amount shown in your shopping cart. For some orders (including orders that exceed a certain weight) you may need to place your order via phone in order for us to custom quote your shipping charges. On most orders we subsidize some of the shipping costs to keep your delivered price as low as possible. With some shipping methods such as USPS your shipping cost may include a small fee for self-insurance, packing materials and handling.
Undeliverable Packages or Unclaimed Packages returned to us will be assessed a return shipping fee equal to the original shipping amount in addition to the original shipping charges to cover the fees assessed to Checkmate Supply by FedEx or USPS for returning the package to us. If the customer requests the package to be re-shipped to them the original shipping charges must again be paid.
Most orders received by 2:00 pm Mountain Time, Monday through Friday, ship the same day. If we cannot ship your order within 2 business days we will make a reasonable effort to contact you with the email address and/or phone number you provided.
If you need an expedited shipment please call us immediately and we will do our best to accommodate you. Please be aware that there will be no Saturday or Sunday delivery on expedited shipments (includes Exress Saver, 2-Day, or Overnight shipping methods).
All shipping options offered through Checkmate Supply are insured.